Senior Content Strategist
Core
Design scalable content frameworks, taxonomies, and product-knowledge systems to simplify customer decision-making and support search, AI, and commerce experiences.
Role type
Senior Content Strategist (Ecommerce & AI)
Builds
Reusable content models, product-knowledge requirements, commerce taxonomies, and decision-support experiences.
Domain
Ecommerce, Retail, AI-enabled Customer Experience
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Content strategy, Information architecture, Product taxonomy, Structured content modeling, Ecommerce discovery journeys, SEO & AI-SEO, Customer research, Data-driven experimentation, Technical specification translation, AI workflow integration
Preferred skills
Global digital experience, Cross-functional influence, Reusable system design, Hands-on experimentation
Technologies
Search engines, AI tools, Experimentation platforms
Responsibilities
Define product-knowledge requirements and establish product truth; Lead content and commerce taxonomy strategy; Partner with Search, UX, and product-data teams; Improve content quality and consistency; Simplify customer decision-making; Use data to improve content performance; Advance AI-enabled experiences responsibly; Partner on scaled capabilities; Increase speed and efficiency; Influence across organizational boundaries.
Seniority
Senior, hands-on IC