Director of Operations-AI Skilling
Core
Owns and drives the AI-first strategy and vision for the entire content lifecycle (ingestion, creation, publishing, localization, maintenance) to increase efficiency and scale.
Role type
Director of Operations (AI Skilling & Process Transformation)
Builds
End-to-end operations roadmap and AI-driven process improvements for content lifecycle management.
Domain
EdTech / Digital Learning / Content Operations
Deliverable
production ML models | product features | dashboards & analysis
Required skills
AI strategy, process design, operations roadmap development, stakeholder engagement, data analysis, KPI benchmarking, team accountability, change management, vendor performance management, budget governance, cross-functional leadership.
Preferred skills
EdTech skilling/learning/credentialing experience, digital publishing operations, UX design leadership, AI automation implementation.
Technologies
AI technologies, automation tools, data analytics platforms.
Responsibilities
Determine prioritization for process improvement and optimization; guide stakeholder engagement to align teams; lead identification of alternative solutions for complex challenges; sponsor process design and business outcomes; analyze data to interpret KPIs and define changes; communicate findings to executive stakeholders; manage supplier/vendor performance and operational budgets.
Seniority
Director, enterprise-scale leadership