Senior Category Manager
Core
Design and manage the M365 Americas operating cadence, including performance reviews, business reviews, and investment planning, to align regional priorities with leadership forums.
Role type
Senior Category Manager (M365)
Builds
Scalable templates, scorecards, communication mechanisms, and executive-ready narratives for M365 category programs.
Domain
Technology (M365) / Consumer Subscriptions / Retail & Digital Channels
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Category management, business planning, product planning, stakeholder influence, data-driven decision framing, operating model design, performance reporting, channel mix analysis, investment governance, go-to-market planning
Preferred skills
Power BI, advanced Excel, experience with multinational matrixed organizations
Technologies
Excel, PowerPoint, Power BI
Responsibilities
Define agendas, decision points, and escalation paths for key business rhythms; analyze M365 performance metrics (revenue, gross adds, renewals, etc.) to identify drivers; develop dashboards and models to simplify complex business signals; support strategy and execution of M365 category programs across Retail, Digital, Direct, and partner channels; improve visibility into program performance and investment effectiveness.
Seniority
Senior, hands-on IC