Product Specialist
Core
Design, build, and scale AI-enabled agentic workflows and automation solutions to improve Trust & Safety outcomes and reduce manual effort.
Role type
Senior Product Specialist (AI Automation & Trust & Safety)
Builds
Agentic workflows, Copilot experiences, automation solutions, and intelligent operational tools
Domain
Trust & Safety, AI/ML, Automation, Operations
Deliverable
production ML models | product features | infrastructure
Required skills
AI solution design, agentic workflow orchestration, LLM application, automation strategy, data-driven decision making, cross-functional partnership, problem definition, evaluation framework design, prototyping, stakeholder alignment
Preferred skills
Human-in-the-loop system design, ground truth establishment, experimentation design, telemetry analysis, rapid validation
Technologies
Python, SQL, Power BI, Power Platform, Azure AI services, LLMs, agentic frameworks, RAG
Responsibilities
Partner with Engineering and Data Science to identify AI/automation opportunities for Trust & Safety; Design and scale agentic workflows and intelligent tools; Transform high-friction processes into automation-first solutions; Drive end-to-end lifecycle of AI solutions from problem definition to deployment; Perform hands-on labelling, content review, and evaluation to establish ground truth; Define success metrics and evaluation frameworks for AI-driven solutions; Generate insights from operational data to improve agent performance.
Seniority
Senior, hands-on IC
