Enterprise Product Manager - Unified Service Offerings
Core
Define product strategy and operational execution for Unified Enterprise offerings, focusing on customer success, resilience, security, and AI-driven innovation.
Role type
Senior Enterprise Product Manager
Builds
Unified Enterprise service offerings, scalable support models, and global capacity planning
Domain
Enterprise software services and AI integration
Deliverable
product features
Required skills
Product strategy definition, customer and market insights analysis, AI capability integration, operational strategy management, go-to-market planning, business process management, SKU architecture and pricing design, stakeholder alignment, executive presentation
Preferred skills
Experience with Customer Support or Professional Services operational models, commercial offering launch experience, strategic analysis and creative problem-solving
Technologies
AI/ML frameworks
Responsibilities
Craft product vision and business goals, leverage customer feedback and market research, collaborate with engineering and data science teams, partner with delivery teams for scalable support models, own operational strategy for offerings including pricing and packaging, lead GTM planning and execution, manage core business processes and performance reporting
Seniority
Senior, hands-on IC with management responsibilities
