Senior Technical Program Manager
Core
Act as the primary engineering point of contact for top customers, leading technical discussions and managing complex cross-team technical programs for Azure services.
Role type
Senior Technical Program Manager (Customer Engagement)
Builds
Complex, cross-team technical programs and high-quality outcomes for Azure engineering teams.
Domain
Cloud Infrastructure (compute, networking, storage, AI)
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Cross-functional project management, technical program execution, risk management, stakeholder coordination, technical documentation, cloud infrastructure knowledge, code reading/writing, architecture design
Preferred skills
Customer-facing technical discussions, platform reliability improvement, pattern analysis
Technologies
Azure, cloud infrastructure tools
Responsibilities
Lead technical discussions to clarify requirements and dependencies, own delivery of complex cross-team technical programs, manage escalations and drive issues to resolution, identify recurring customer issues and translate insights into engineering feedback, provide program updates on status and risks, collaborate with product, engineering, and support teams
Seniority
Senior, hands-on IC