Senior Principal Technical Program Manager
Core
Defines technical strategy, requirements, and delivery of complex software coupled with algorithmic support for production processes; builds and scales customer experiences across multiple groups and stakeholders.
Role type
Senior Principal Technical Program Manager
Builds
Complex software solutions, algorithmic support for production processes, and scaled customer experiences
Domain
Software engineering, algorithmic support, customer experience
Deliverable
product features
Required skills
Technical strategy definition, complex problem statement formulation, hypothesis development, experiment leadership, AI and telemetry leverage, customer insight analysis, stakeholder alignment, feature prioritization influence, success criteria establishment, KPI and OKR definition, measurement framework design
Preferred skills
None stated
Technologies
AI, telemetry
Responsibilities
Define technical strategy and requirements for complex software; build and scale customer experiences across divisions; develop complex problem statements and lead experiments to validate solutions; leverage AI and telemetry to identify trends and business opportunities; drive alignment among customers, stakeholders, and leadership; establish success criteria, KPIs, and OKRs to demonstrate business value
Seniority
Principal, strategy & mentorship