Principal Account Aligned FDE - Technical Program Manager (TPM)

## About the role - Drive customer outcomes by shaping opportunities and translating business needs into clear, actionable technical approaches - Build and deliver production-grade solutions in customer environments, demonstrating strong engineering execution and end-to-end ownership - Accelerate time to value by operating effectively in ambiguity and delivering iterative, high-impact solutions - Engage and influence senior stakeholders to build trust, align priorities, and guide technical and business decision-making - Apply industry and customer context to tailor solutions and move beyond generic approaches - Prepare and transition work to FDE crews with clear scope and strong technical direction, maintaining continuity across the engagement lifecycle - Operate with an entrepreneurial mindset to navigate complex account dynamics, set boundaries, and drive urgency and accountability - Embody our culture and values ## Requirements - Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development - Or equivalent experience - 3+ years of experience managing cross-functional and/or cross-team projects - Experience partnering directly with customers or internal stakeholders to deliver solutions end-to-end - Fluency in Japanese and English language skills - Bachelor's Degree AND 10+ years experience in engineering, product/technical program management, data analysis, or product development - Or equivalent experience - 8+ years of experience managing cross-functional and/or cross-team projects - 2+ years of experience in customer-facing technical roles (e.g., consulting, solutions engineering, field engineering, or similar) - Experience with AI/ML technologies, cloud architecture, data engineering, and using AI tools and workflows in creating software engineering artifacts - Enjoy travel and are comfortable with travel up to 25%