Business Applications IC4

## About the role Working collaboratively across Product Management, Engineering, Support Operations, Finance, vendors, and business stakeholders, the role transforms complex data into meaningful business insights, ensures effective governance of strategic initiatives, and delivers measurable business value through continuous improvement, portfolio management, and digital transformation. ## What you will do * Help Power the Digital Transformation * Lead the development and execution of Global Support's data strategy, ensuring data, telemetry, and analytics capabilities are AI ready, scalable, and aligned to business priorities and digital transformation objectives. * Design and implement scalable telemetry, reporting, and analytics capabilities that enable data-driven decision making. * Develop intelligent digital experiences that simplify how employees access operational insights and business performance information. * Integrate AI-enabled capabilities into business intelligence and operational workflows to improve productivity and decision making. * Continuously improve reporting platforms through user feedback, performance analytics, and evolving business requirements. ## Requirements * Bachelor's Degree AND 4+ years experience in low-code application development, engineering product/technical program management, data analysis, or product development OR equivalent experience. * Bachelor's Degree AND 8+ years of experience in Business Intelligence, data analytics, telemetry, reporting solutions, analytics engineering, or technical program management, or equivalent experience. ## Nice to have * Power BI (semantic models, dashboards, DAX, Power Query, data modelling) * Azure Data Explorer (Kusto / KQL) for telemetry * SQL Server / Azure SQL * Data visualization and storytelling best practices * Azure AI Foundry * AI-powered reporting and analytics * 2+ years of experience managing and configuring artificial intelligence solutions in a telemetry environment. * Project management certification (e.g., Project Management Professional, Six Sigma).