Director of Communications, Global Strategy & Operations

## About the role This role requires a strategic communications leader to help frame our Go-to-Market (GTM) strategy in market, with high empathy for a field sales audience to help translate strategy into highly impactful communications and connected workstreams. Translate complex business strategy into clear, compelling, and differentiated storytelling for internal and external audiences Understands, segments, and targets audience needs and adapts communications strategies accordingly (e.g. executive messaging, field communications, partner engagement, and external storytelling). Partner closely with senior leadership to shape key messages, presentations, and communication moments Translate business priorities into clear executive-level messaging that drives alignment and action across the organization Support key forums (e.g., leadership meetings, global events, major announcements) with strong narrative coherence ## Requirements - Bachelor's Degree in Business, Business Administration, Marketing, Communications, Finance, or related field AND 6+ years communications, marketing operations, field operations, program management, project management, or related experience OR equivalent experience - 6+ years experience supporting senior executives in an executive communications role - 4+ years experience in technology, AI, cloud, or partner ecosystems - Knowledge of small medium business market dynamics - Effective storytelling and narrative-building capabilities with the ability to influence across complex, matrixed organizations - Experience working with or advising senior executives ## What we offer - Develop and drive a comprehensive SME&C GS&O communication strategy that connects executive messaging, field communications, partner engagement, and external storytelling - Ensure consistency of voice, message hierarchy, and narrative across all channels and touchpoints - Collaborate with global and regional teams to scale narratives effectively while allowing for local relevance - Guide storytelling across campaigns, executive platforms, and internal communications to reinforce strategic priorities - Ensure communications efforts are data-driven and aligned to business impact