Data Center Technician (DCT) Manager

Ireland, Dublin, Dublin💼 Full-time🗓 2026-07-17 → 2026-07-31

Core

Lead and develop a high-performing team to ensure data center service quality, compliance, and operational excellence in a mission-critical 24x7x365 environment.

Role type

Manager of Data Center Technicians

Builds

Operational stability and safety compliance for data center infrastructure

Domain

Data Center Operations / IT Infrastructure

Deliverable

infrastructure

Required skills

Team leadership and development, operational review and workload management, safety culture promotion, risk management, escalation coordination, technician training and deployment oversight, quality assurance process management, cross-functional stakeholder communication

Preferred skills

Associate degree in Computer Science or related field, experience with IT equipment support, experience in production data center environments

Technologies

Computer hardware and components

Responsibilities

Foster a culture of accountability, collaboration, inclusion, and continuous improvement; ensure adherence to policies, procedures, and service level expectations; oversee technician training and deployment/decommissioning activities; act as an escalation point for operational issues; manage team priorities and resources; champion safety standards and proactive risk management

Seniority

Manager, leading a workforce of up to ten employees

Rewrite

## About the role - Lead and develop a high-performing team by fostering a culture of accountability, collaboration, inclusion, and continuous improvement. - Drive operational excellence by ensuring data center service quality, compliance, and adherence to established policies, procedures, and service level expectations. - Oversee technician training, deployment/ decomissioning activities, and quality assurance processes to ensure successful execution of critical data center operations. - Act as an escalation point for operational issues, coordinating resolution efforts and communicating process updates and changes with cross-functional stakeholders. - Manage team priorities and resources, leading operational reviews and adjusting workloads to support changing business needs. - Champion a strong safety culture by ensuring compliance with safety standards, promoting proactive risk management, and maintaining a safe working environment for employees and vendors. ## Requirements - High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND experience supporting IT equipment or related technology or related experience working with technical teams. - Experience directing, supervising, or managing others. - These requirements include, but are not limited to the following specialized security screenings: - Associate degree in Computer Science or related field and/or equivalent work experience. - Experience supporting IT equipment or related technology. - Experience working in a production, mission-critical 24x7x365 data center environment. - Experience leading diverse, technical, or IT workforce of up to ten employees.

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