Data Center Operations Manager
Core
Manage data center operations, team leadership, and client relationships to ensure mission-critical service delivery and safety.
Role type
Senior Data Center Operations Manager
Builds
Reliable, safe, and compliant data center infrastructure and services
Domain
Data Center Operations / Physical IT Infrastructure
Required skills
Team leadership and coaching, Budget management ($500k+), Client relationship management, Incident management (Sev 1/2), Root cause analysis, Physical infrastructure oversight, Critical environment system management, Resource allocation
Preferred skills
Experience in mission-critical service management, Diverse technical team leadership
Technologies
UPS, Generators, AHU, Servers, SANs, Networking, DC Rack/Enclosures, Structured cabling
Responsibilities
Define team objectives and coach staff on system operations, Manage data center budget and negotiate resources, Manage client expectations and ensure SLA/OLA compliance, Lead incident bridge meetings and approve postmortems, Establish safety culture and monitor performance, Oversee physical IT infrastructure and critical environment systems
Seniority
Senior, hands-on IC with management responsibilities