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Cloud Solution Architect- AI Business Process

United States, Multiple Locations, Multiple Locations💼 Full-time🗓 2026-07-07 → 2026-07-31

Core

Drive customer satisfaction and enable Customer Success Plan outcomes by leveraging AI Business Process expertise (Dynamics 365, Power Platform, Copilot Studio) to act as a trusted advisor.

Role type

Senior Cloud Solution Architect (AI Business Process)

Builds

Customer transformation journeys using AI Business Process solutions

Domain

Cloud infrastructure, IT consulting, AI business process automation

Deliverable

client delivery

Required skills

Cloud architecture, Copilot Studio customization and deployment, technical project leadership, customer-facing consulting, systems administration, software development support

Preferred skills

IP creation and re-use, community engagement, continuous self-learning

Technologies

Dynamics 365, Power Platform, Copilot Studio, Azure, Amazon Web Services, Google Cloud

Responsibilities

Drive positive Customer Satisfaction, actively listen and respectfully challenge to drive best outcomes, engage in relevant communities to share expertise, customize and deploy Copilot Studio solutions, lead technical projects

Seniority

Senior, hands-on IC with leadership responsibilities

Rewrite
## About the role * Drive positive Customer Satisfaction and become a trusted advisor to customers by leveraging AI Business Process (Dynamics 365, Power Platform, and/or Copilot Studio) expertise to enable defined Customer Success Plan outcomes. * Actively listen and respectfully challenge to drive the best outcomes. * Demonstrate Self Learner mindset through continuous alignment of individual skilling to team/area demands and Customer Success goals. * Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customers transformation journey. ## Requirements * Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. * Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting. * Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting. * 4+ years experience working in a customer-facing role. * 4+ years experience leading technical projects. * Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications). * 1+ year experience customizing, troubleshooting, and deploying Copilot Studio with one or more demonstratable production deployments. ## Nice to have * (None listed in source text) ## What we offer * (None listed in source text) ## About us * (None listed in source text) ## Eligibility * This position is not eligible for visa sponsorship. * Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.
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