Technical Support Engineer (SharePoint)
Core
Investigate and resolve complex customer technical issues regarding SharePoint Server and SharePoint Online, acting as an advisor and collaborating across teams.
Role type
Technical Support Engineer (SharePoint)
Builds
Customer issue resolution and technical readiness programs
Domain
Enterprise Content Management (SharePoint) and Identity Management
Deliverable
client delivery
Required skills
SharePoint Server administration, SharePoint Online troubleshooting, Active Directory services, Azure Active Directory, ASP.NET, JavaScript, HTML5, CSS, React, Angular, SQL Server, client/server architecture, networking fundamentals
Preferred skills
PowerShell
Responsibilities
Investigate and solve complex customer technical issues, lead readiness programs and technical coaching, collaborate within and across teams to resolve issues
Seniority
Mid-level, hands-on IC
