ServiceNow Developer - FSM/CSM
Core
Develop and implement complex ServiceNow-based solutions, including custom applications and modules, to meet customer requirements for ITSM and workforce management.
Role type
ServiceNow Developer (ITSM/FSM/CSM)
Builds
Custom ServiceNow applications, ITSM modules, and integrations for global customers
Domain
IT Service Management (ITSM) / Workforce Management
Required skills
ServiceNow platform expertise, JavaScript, Python, REST/SOAP, XML, HTML, AJAX, CSS, Business Rules, Script Includes, UI Actions, Scheduled Jobs, ServiceWatch, Discovery tools, ITIL/CMDB understanding
Preferred skills
Experience with BMC/Landesk/Cherwell, CSA certification, FSM/CSM implementation experience, UI Pages/Macro/CMS customization
Technologies
ServiceNow, JavaScript, Python, REST, SOAP, XML, HTML, AJAX, CSS, ServiceWatch, Discovery
Responsibilities
Configure and implement custom applications/modules, align with peers to ensure on-time delivery, support integration needs, create and manage scripts and workflows, present demo reviews to client stakeholders
Seniority
Mid-level (2-5 years experience)
