Qualitätsmanager*in Kunden- und Beschwerdemanagement (m/w/d)
Core
Ensuring projects, investments, and processes are built on a solid economic foundation by evaluating decisions for cost-effectiveness and ensuring responsible resource use.
Role type
Quality and Complaint Management Manager
Builds
Customer satisfaction improvement initiatives and process optimization
Domain
Energy supply / Utilities
Deliverable
dashboards & analysis
Required skills
Process management, Internal auditing, Analytical thinking, Project coordination, Economic evaluation, Continuous improvement methodologies
Preferred skills
Technical engineering background, Customer interaction, Cross-functional collaboration