Mitarbeiter (m/w/d) im Bereich Abrechnung & Kundenservice
Core
Billing and customer service for business energy customers, managing accounts, invoices, and contract data.
Role type
Billing & Customer Service Specialist
Builds
Invoices, payment plans, and customer account records for business energy clients
Domain
Energy / Utilities
Required skills
Billing experience, Accounts receivable management, Contract data management, Customer communication, MS Excel, MS Word
Preferred skills
Customer service experience, Independent work style, Structured approach
Responsibilities
Personal customer support and contact, Managing accounts receivable, Creating advance and periodic invoices, Reviewing and processing invoice corrections, Verifying contract coverage contributions, Supporting accounts receivable management, Maintaining and updating contract master data, Creating customer-specific reports, Collaborating with customers and suppliers on inquiries
Seniority
Entry to Mid-level