Mitarbeiter (m/w/d) im Bereich Abrechnung & Kundenservice
Core
Handling billing processes, customer support, and debt management for business energy customers.
Role type
Billing & Customer Service Specialist
Builds
Invoices, payment plans, and customer accounts for commercial energy clients
Domain
Energy / Utilities
Required skills
Billing experience, Accounts receivable management, Contract data management, Customer communication, MS Excel, MS Word
Preferred skills
Customer service experience, Independent work style, Structured approach
Responsibilities
Personal customer support and contact, Managing accounts receivable, Creating advance and periodic invoices, Reviewing and processing invoice corrections, Verifying contract coverage contributions, Supporting accounts receivable management, Updating contract master data, Creating customer-specific reports, Collaborating with customers and suppliers on inquiries
Seniority
Entry-level to Mid-level