Leitung Controlling & Betriebssteuerung (m/w/d) – Service Center
Core
Leading the Controlling and Operations Control group at the R+V Service Center, responsible for corporate steering, controlling, reporting, strategic and operational business control for customer service, corporate planning, performance accounting, pricing, and profit control.
Role type
Senior leadership IC (Operations Management / Controlling)
Builds
Corporate strategy and operational control for the R+V Service Center
Domain
Insurance / Customer Service Operations
Required skills
Corporate planning, performance accounting, pricing, profit control, strategic and operational business control, change management, team leadership, stakeholder management, process development
Preferred skills
Project leadership, experience in controlling a customer service company, analytical and conceptual abilities
Technologies
SAP, BI tools, Excel, ERP systems
Responsibilities
Lead corporate planning, performance accounting, pricing, and profit control; drive strategic and operational business control for customer service; collaborate with group controlling, accounting, and auditors; lead and develop the team; initiate and support process and cultural change initiatives; participate in projects for the development of the Service Center
Seniority
Senior, hands-on IC with leadership responsibilities