Migration Support Officer
Core
Support individuals, families, and sponsors through visa assessment, application, and settlement processes for newcomers and culturally diverse communities.
Role type
Migration Support Officer (Case Management)
Builds
Visa applications and settlement case files
Domain
Social Services / Migration & Settlement
Deliverable
client delivery
Required skills
Case management, visa policy knowledge, eligibility assessment, documentation preparation, stakeholder coordination, settlement case management
Preferred skills
Contract/financial management, knowledge of migration entry programs
Responsibilities
Coordinate new intakes and existing cases, support eligibility assessments, prepare visa application documentation, maintain accurate case records in ICMS, organize orientation sessions, connect entrants with settlement services
Seniority
Mid-level, hands-on IC