Mitarbeiter (m/w/d) Vertriebsinnendienst
Core
Managing the entire order processing workflow from quote creation to payment request, including customer support and acquisition.
Role type
Sales Operations Specialist (Order Processing)
Builds
Sales orders and customer service interactions
Domain
Manufacturing / Industrial sales
Required skills
Order management, CRM usage, invoicing, customer communication, appointment scheduling, complaint handling, cross-functional collaboration
Preferred skills
ERP systems (SAP, Sage, Oracle), MS Office (Excel, Word), English language skills
Responsibilities
Create and record quotes in CRM, handle customer acquisition, manage full order processing cycle, schedule and monitor appointments with customers/suppliers, perform invoicing and verification, process complaints, collaborate with Purchasing/Production/Logistics, maintain data accuracy