Mitarbeiter im telefonischen Kundenservice (m/w/d) – Kreditkarten
Core
Handling customer inquiries and requests related to credit cards via phone, including processing refund requests and documenting interactions.
Role type
Customer service representative (credit cards)
Builds
Customer support for credit card holders
Domain
Financial services / Credit cards
Deliverable
client delivery
Required skills
Phone communication, German language (B2), Customer service orientation, Documentation, PC skills
Preferred skills
Credit card service experience, Team collaboration, Shift work flexibility