Technischer Qualitäts- und Reklamationsmanager (m/w/d)
Core
Central coordination and technical analysis of customer, supplier, and internal complaints to identify root causes and drive product/process improvements.
Role type
Senior Technical Quality and Claims Manager
Builds
Structured 8D reports, quality documentation, and verified corrective actions for mechanical, electrical, and electronic components.
Domain
Automotive/Industrial manufacturing quality management
Required skills
Technical analysis of mechanical/electronic components, Root cause analysis (8D, 5-Why, Ishikawa, FMEA), Quality documentation, Stakeholder coordination, Technical reporting, Process improvement
Preferred skills
ISO 9001, IATF 16949, VDA, ISO 26262 knowledge, Audit support, Travel readiness
Technologies
8D, 5-Why, Ishikawa, FMEA, ISO 9001, IATF 16949, VDA, ISO 26262
Responsibilities
Coordinate structured root cause analyses with development, production, and suppliers; Create and track 8D reports; Evaluate impact of defects on products/systems; Report quality KPIs to management; Support incoming/outgoing inspections and audits.
Seniority
Senior, hands-on IC