Customer Service Mitarbeiter (m/w/d)
Core
Handling customer inquiries, processing orders and returns, managing inventory losses, and generating invoices via SAP.
Role type
Customer Service Representative
Builds
Order records, return logs, inventory loss reports, and invoices
Domain
Retail / E-commerce
Required skills
SAP, MS Office, numerical analysis, order processing, return management, inventory tracking, invoice generation
Preferred skills
SAP expertise
Responsibilities
Answering phone calls and emails, processing orders and returns in SAP, recording inventory losses, reporting complaints, handling correspondence, creating invoices and credits