IT-Application Specialist (m/w/d) – E-Commerce & ITSM
Core
Optimizes processes, develops and integrates new applications, and ensures smooth integration into existing business processes and system landscapes.
Role type
Application specialist (2nd-level support)
Builds
New applications and optimized processes
Domain
E-Commerce & ITSM
Required skills
Application support, System analysis, IT project management, Process management, Documentation, User training, 2nd-level support
Preferred skills
Independent work, Structured thinking, Solution-oriented approach, Communication, Analytical thinking, Conceptual thinking, Teamwork
Technologies
None stated
Responsibilities
Collaborate with business units, internal developers, and external service providers to optimize processes and develop/integrate new applications; Coordinate implementation of new tasks and ensure quality measures; Create documentation and conduct user training; Support operation of existing applications; Provide 2nd-level support for service requests.
Seniority
Mid-level, hands-on IC