Customer Engagement Senior Analyst
Core
Bridge sales and delivery teams by aligning customer opportunities with product capabilities, managing solution delivery, and ensuring program dates and deliverables are met.
Role type
Senior Analyst, Customer Engagement
Builds
End-to-end processing solutions for credit reporting and financial services clients
Domain
Financial Services / Credit Reporting
Required skills
Requirements gathering, Technical translation, Batch fulfillment validation, Industry change analysis, ETL knowledge, Data analysis
Preferred skills
Credit reporting experience, Financial services experience, Direct marketing experience
Responsibilities
Partner with sales on new/existing customer opportunities, Advise on product capabilities, Communicate between production and customers, Validate batch fulfillment system setup and output, Analyze industry changes affecting program execution, Coordinate resources for fulfillment
Seniority
Senior, hands-on IC