Asesor de servicio al cliente (Rep II, Atender DR + Chile)
Core
Transform operational data into strategic, reliable information to drive business efficiency, risk mitigation, and commercial growth through optimal data processing.
Role type
Senior IC data operations analyst (data processing & reporting)
Builds
Production data pipelines, Power BI dashboards, and automated reporting solutions
Domain
Financial services / Data operations
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Advanced Excel, SQL/data query logic, Industrial Engineering or Statistics background, Data impact/risk analysis
Preferred skills
Advanced Power BI, Advanced English
Technologies
Excel, Power BI, SQL
Responsibilities
Analyze data and results to ensure quality; Monitor business indicators and propose process improvements; Identify and solve technical and process processing issues; Collaborate with commercial teams on client data analysis; Implement proactive improvements in Power BI dashboards; Execute automation opportunities in data loading and transformation processes; Document data structures and methodologies.
Seniority
Mid-level, hands-on IC