Vice President, Strategy, Planning and Operations, Global Fraud and Communication Solutions
Core
Strategic partner and Chief of Staff to the SVP, driving business planning, operational execution, and executive governance for Global Fraud Solutions and Communications Solutions.
Role type
VP, Strategy, Planning and Operations (Chief of Staff)
Builds
Global strategic plans, operational rhythms, and executive reporting for fraud and communications capabilities.
Domain
Financial services / Identity & Fraud / Global Business Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic planning, executive governance, business forecasting, transformation leadership, cross-functional alignment, risk mitigation, change management, business storytelling, operating rhythm management
Preferred skills
Acquisition integration, fraud/communications industry experience, product strategy partnership, scalable operations design
Technologies
Business productivity and reporting tools
Responsibilities
Build and steward global prioritization processes and multi-year strategic plans; Serve as trusted advisor and proxy for the SVP; Coordinate forecasting and planning with Finance and Markets; Develop and manage business operations processes and operating rhythms; Ensure effective information flow and communication across the leadership team; Identify, anticipate, and mitigate business risks; Support execution of high-priority strategic and operational initiatives; Lead or coordinate cross-functional transformation initiatives; Support business integration efforts related to acquisitions; Partner with HR, Finance, and other corporate functions to align workforce planning and resource deployment; Optimize cross-functional ways of working; Facilitate leadership team prioritization and alignment
Seniority
VP, hands-on strategic partner & executive governance
