Doorperson
Core
Coordinate driveway flow, support luggage and vehicle movements, and welcome guests at the entrance of a luxury hotel.
Role type
Doorperson
Builds
Seamless arrival and departure experiences for hotel guests
Domain
Hospitality / Luxury Hotel
Deliverable
product features
Required skills
Driving (automatic/manual), Parking, Guest service, Traffic management, Multitasking, Local knowledge
Preferred skills
High-end customer service experience, Communication, Calm under pressure, Collaborative attitude
Technologies
None
Responsibilities
Manage driveway traffic flow, Support Bell Services and Valet team, Deliver exceptional service to guests including VIPs, Multitask during peak periods, Answer guest questions and provide directions