Hotel Service Supervisor
Core
Oversee service staff, coordinate front office and reception operations, and ensure health and safety compliance.
Role type
Hotel Service Supervisor
Builds
Guest services and front office operations
Domain
Hospitality
Deliverable
product features
Required skills
Staff allocation, roster management, health and safety compliance, guest service coordination, administrative record keeping, conflict resolution
Preferred skills
Certificate III in Hospitality, HACCP knowledge, ability to work under pressure
Technologies
None stated
Responsibilities
Allocate duties and maintain staff records, supervise front office and reception teams, ensure adherence to safety regulations and hotel policies, coordinate with other departments, manage attendance and schedules
Seniority
Mid-level, hands-on IC