Expertin/Experte für IT-Produktbetreuung und Entwicklung SAP (w/m/d)
Core
End-to-end support and configuration of SaaS services on the SAP Business Technology Platform (BTP) for the Federal Agency for Property Management's IT infrastructure.
Role type
Senior SAP BTP Product Owner / Cloud Services Engineer
Builds
Configured and maintained SaaS services within the SAP BTP ecosystem
Domain
Public Sector / Enterprise Cloud / SAP
Required skills
SAP BTP configuration, SaaS service management, Change Request management, Incident management (2nd Level Support), Impact analysis for security/function updates, External vendor coordination, System log analysis, Software availability monitoring
Preferred skills
Experience with Software as a Service solutions, Knowledge of SAP BTP services, Troubleshooting and error analysis
Technologies
SAP BTP, SAP Solution Manager
Responsibilities
Provide holistic support for SaaS services in SAP BTP, Manage and execute configuration changes with quality assurance, Coordinate external service providers for development and operations, Process and implement Change Requests via SAP Solution Manager, Evaluate 2nd Level Support tickets and develop solutions, Conduct impact analyses for security and functional updates, Implement security requirements
Seniority
Senior, hands-on IC
