Member Support Consultant | Newtown (full-time)
Core
Drive membership growth and retention through proactive outreach, sales presentations, and personalized member engagement at a fitness club.
Role type
Member Support Consultant (Sales & Retention)
Builds
Club membership base and member retention programs
Domain
Fitness & Wellness
Deliverable
product features
Required skills
sales presentations, community outreach, telephone lead generation, member retention, club operations, product recommendation
Preferred skills
problem-solving, communication, goal-driven, teamwork, customer focus
Technologies
none
Responsibilities
Proactively contribute to club sales budget using promotions and referrals; generate and convert sales leads via community outreach and referrals; achieve required lead contacts via telephone; provide sales presentations and tours to prospective members; create member journeys through personalized interactions; open and close the club per roster; participate in member retention programs; conduct service calls to new and existing members to recommend products.
Seniority
Individual Contributor
