Specialist Key Account Service (w/m/d)
Hybrid
Core
Operative support for key accounts in sales and service, handling inquiries, tenders, offers, and customer-specific requirements.
Role type
Specialist Key Account Service (Sales Operations)
Builds
Customer portals, documentation, and sales/service support for key accounts
Domain
Manufacturing / Industrial Sales
Deliverable
product features
Required skills
Customer service, order processing, data management, financial reconciliation, document creation, portal maintenance, complaint handling, coordination
Preferred skills
SAP, MS Office, commercial training, sales operations experience
Responsibilities
Handle customer inquiries and tenders, manage account data and pricing, process invoices and credit notes, maintain customer portals, coordinate complaints, prepare sales reports
Seniority
Specialist, operational IC