Digitalisation Officer
Core
Managing and operating CRM systems, mobile apps, loyalty programs, and e-shops while coordinating digitalization projects and ensuring data quality.
Role type
Digitalization Officer (System Administrator & Project Coordinator)
Builds
CRM systems, mobile applications, loyalty programs, e-commerce platforms, and digital transformation initiatives.
Domain
Retail / E-commerce / Digital Transformation
Required skills
CRM administration, mobile app management, e-shop operations, project coordination, functional and technical testing, data quality assurance, system integration monitoring, documentation creation, user support.
Preferred skills
Stakeholder management, process optimization, user training.
Technologies
CRM systems, mobile applications, e-commerce platforms, loyalty program systems.
Responsibilities
Administering CRM systems as a super user, managing mobile app and loyalty program operations, operating and optimizing the e-shop, coordinating digitalization projects, monitoring system integrations and data flows, conducting functional and technical testing, providing first-level user support.
Seniority
Mid-level, hands-on IC