Service Manager*in Planung und Controlling (m/w/d)
Core
Service Manager responsible for Business Warehouse (SAP BW/4HANA) planning, control, and customer support for internal departments.
Role type
Senior IC Service Manager (SAP BW/4HANA)
Builds
SAP BW/4HANA services and reporting solutions for scientific institutes and administration
Domain
Public research organization / IT Infrastructure / Business Intelligence
Required skills
SAP BW/4HANA, Business Warehouse planning, Integrated planning and reporting, IT project management (PRINCE2), Service management (ITIL), SAP BO, SAP Lumira, SAP SAC, SAP AfO, SAP IP
Preferred skills
Cloud environment management, Vendor management, Stakeholder communication
Technologies
SAP BW/4HANA, SAP BusinessObjects, SAP Lumira, SAP Analytics Cloud, SAP AfO, SAP IP
Responsibilities
Manage customer service for Business Warehouse, ensure system operation and development, support external service providers, maintain current system environment including cloud
Seniority
Senior, hands-on IC
