Customer Service Mitarbeiter (m/w/d)
Core
Handling and verifying customer inquiries, orders, and transactions; managing technical and commercial data; creating and reviewing invoices; processing cancellations and complaints; generating specific reports; and coordinating training sessions.
Role type
Customer Service Representative (Finance)
Builds
Customer service operations and transaction processing for a financial services client
Domain
Financial services
Required skills
Commercial vocational training, customer service experience, MS-Office, SAP, invoicing, transaction processing, report generation, training coordination
Preferred skills
Experience in financial services, English language skills
Technologies
MS-Office, SAP
Responsibilities
Handling and verifying customer inquiries and orders, Technical and commercial data maintenance, Conducting customer-specific reportings, Invoice creation and review, Processing and controlling transactions, Handling cancellations and complaints, Coordinating and leading training sessions
Seniority
Entry-level to Mid-level