Kundenberaterin Netzanschluss (m/w/d)
Core
Advise homeowners, installers, technicians, and engineering offices on network connection and metering work; resolve connection process issues; create commercial and technical offers for network connections and metering tasks.
Role type
Customer service specialist (network connection)
Builds
Network connection and metering services for utility customers
Domain
Utilities / Energy distribution
Deliverable
client delivery
Required skills
Technical or commercial training, problem-solving, clear communication, structured work, SAP knowledge
Preferred skills
Experience in the energy sector, understanding of technical relationships, interest in AI-supported work methods
Technologies
SAP
Responsibilities
Advise customers and partners on connection and metering tasks; resolve issues related to house connection processes; independently create commercial and technical offers for network connections and metering work; act as an interface between customer requests and internal departments