Mitarbeiterin Abrechnungs- und Forderungsmanagement (m/w/d)
Core
Managing accounts receivable, billing verification, and collections for utility services (electricity, gas, water, heat, telecom) for residential, commercial, and industrial customers.
Role type
Accounts Receivable and Collections Specialist
Builds
Utility supply solutions and billing processes for swb customers
Domain
Utilities / Energy / Telecommunications
Required skills
Accounts receivable management, collections processes, billing verification, SAP IS-U, SAP CRM, process automation, digitalization
Preferred skills
Experience in energy, banking, or telecom, open to AI usage, process improvement
Responsibilities
Hand over finalized invoices to collection agencies and verify their billing, process cross-domain business transactions for customers and agencies, book payment entries in the debtor account, develop measures to increase automation in payment processing, support administrative and organizational tasks including process coordination and IT system testing