Versicherungskaufmann KFZ-Schaden (m/w/d)
Hybrid
Core
Managing all types of vehicle insurance claims (from simple to complex) as the primary contact for customers to ensure fast, fair, and empathetic resolution.
Role type
Claims adjuster (automotive insurance)
Builds
Resolved insurance claims and customer satisfaction
Domain
Insurance / Automotive
Deliverable
client delivery
Required skills
Claims management, negotiation, customer communication, case ownership, self-organization, stakeholder management
Preferred skills
Experience with Guidewire or ClaimCenter, knowledge of German Insurance Contract Law (VVG, AKB)
Responsibilities
Manage end-to-end vehicle insurance claims, act as the primary contact for customers, negotiate with customers and external partners, coordinate with internal teams and external service providers