Spezialist (m/w/d) Process Consulting & Voice AI
Core
Process consultant specializing in AI-driven process optimization, specifically implementing Voice AI solutions (Voicebots, Voiceassist systems) to improve end-to-end business processes.
Role type
Process Consultant (Voice AI & Process Mining)
Builds
Optimized end-to-end processes and AI-driven solutions for internal business units
Domain
Insurance / Process Optimization / Artificial Intelligence
Deliverable
production ML models
Required skills
Process analysis, Process Mining, Voice AI implementation, Project management, Stakeholder management, Data analysis
Preferred skills
Experience with quantitative process analysis, Knowledge of Voice AI technologies
Technologies
Voicebots, Voiceassist systems, Process Mining tools
Responsibilities
Analyze and optimize end-to-end processes using AI solutions, Design and moderate workshops for data-driven process optimization, Identify optimization potentials and advise on Voice AI usage, Develop knowledge and methods in process analysis and Voice AI, Present results and recommendations to management