Versicherungskaufmann Sachschaden Servicemanagement (m/w/d)
Core
First point of contact for recording and managing property insurance claims via phone and written communication, processing new claims and actively managing claim resolution.
Role type
Property insurance claims service manager
Builds
Property insurance claim resolutions for customers
Domain
Insurance
Deliverable
client delivery
Required skills
Property insurance claim processing, outbound telephone communication, claim case handover, expert/adjuster/distributor coordination, customer consultation, EDV system operation, MS Office
Preferred skills
Prior experience in property claim processing, team-oriented behavior, customer-centric thinking, empathy, service orientation