Spezialist (m/w/d) Prognose & Insights in Operations Steuerung
Core
Building predictive models and data-driven insights to optimize operational KPIs, capacity planning, and process efficiency for AXA's operations team.
Role type
Senior data analyst / operations specialist (predictive modeling)
Builds
Predictive models for operational KPIs (workloads, capacities) and automated data processing pipelines
Domain
Insurance (Life & Health) / Operations Management
Deliverable
production ML models
Required skills
Machine Learning, SQL, SAS, Power BI, R, Python, Data Analytics, KPI Analysis, Process Optimization
Preferred skills
Insurance industry experience (Life & Health), Database tools, Stakeholder management
Technologies
SAS, SQL, Power BI, PowerQuery, R, Python
Responsibilities
Create and improve models to predict operational KPIs like workloads and capacities; Develop and implement data-driven projects to optimize customer, process, financial, and operational metrics; Ensure continuous alignment of backlogs, cycle times, productivity, and FTE requirements; Improve technical and structural processes for data acquisition and presentation.
Seniority
Mid-Senior, hands-on IC
