Senior Product Analyst (all genders)
Core
Analytical engine for AI product strategy, evaluating non-deterministic AI systems and connecting conversational intelligence to business impact.
Role type
Senior Product Analyst (AI/ML)
Builds
Intelligent applications and scalable infrastructure for customer care
Domain
E-commerce / Customer Care / Generative AI
Deliverable
production ML models
Required skills
Product analytics, A/B testing, causal inference, SQL, Python, Databricks, executive storytelling
Preferred skills
Experience with agentic architectures, LLM-driven applications, modern experimentation platforms (Eppo)
Technologies
Eppo, Databricks, SQL, Python
Responsibilities
Define AI evaluation & product metrics, champion scientific experimentation, turn ambiguity into testable hypotheses, uncover end-to-end behavioral trends, influence strategy & democratize insights, elevate analytics standards
Seniority
Senior, hands-on IC
