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Manager, IT Delivery

Malvern, PA, US💼 Full-time🗓 2026-09-16 → 2026-09-27

Core

Leads a team delivering and supporting enterprise AI capabilities, including conversational AI orchestration, knowledge management, and model governance.

Role type

Senior IC manager (AI delivery)

Builds

Conversational AI orchestration platforms, knowledge management services, and shared AI infrastructure

Domain

Enterprise AI / Financial Services

Deliverable

production ML models | infrastructure

Required skills

Engineering leadership, AI solution delivery, vendor engagement, systems integration, model governance, data compliance

Preferred skills

Graduate degree, experience in regulated industries

Technologies

Conversational AI, Knowledge Management, Model Governance

Responsibilities

Hire, evaluate, and supervise engineering crew; Own delivery of software releases for AI platforms; Develop staffing and operational plans; Implement changes to department policies for compliance; Lead quality initiatives for service levels; Present status and risks to management; Participate in budget development; Ensure staff compliance with IT and security policies.

Seniority

Manager, hands-on leadership

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