Production Support Analyst-2
Core
Senior production support role providing technical leadership for critical trading systems and investment management processes.
Role type
Senior IC production support analyst (trading floor)
Builds
Investment management applications, databases, and trading systems
Domain
Financial services / Investment management
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Production support, root cause analysis, system health checks, data flow analysis, SLA management, mentoring, UNIX, Oracle Systems, Python, OMS, Trading Systems, Execution Management systems
Preferred skills
Cloud environment experience, front office and trade floor support experience, understanding of investment management process and trade life cycle
Responsibilities
Direct and coordinate technical procedures to resolve production issues, lead monitoring of production systems for alerts and outages, perform root cause analysis, set and ensure service level agreements, write and update production support documentation, lead improvement efforts, mentor junior analysts
Seniority
Senior, hands-on IC with leadership responsibilities
