Junior Support Specialist
Core
Providing telephone and email technical support for payment terminal users and administration, coordinating service technicians, and ensuring SLA compliance.
Role type
Junior Support Specialist
Builds
Payment terminal support services for banks, merchants, and payment service providers
Domain
Fintech / Payment Systems
Deliverable
client delivery
Required skills
Czech language (active), MS Office, basic technical knowledge, communication, reliability, stress resistance
Preferred skills
English language learning opportunity
Responsibilities
Handling telephone and email technical support for payment terminals, communicating with banks and merchants, dispatching service technicians, ensuring SLA compliance