Associate Director, Digital Direct Investment
Core
Manage the team handling clients' day-to-day digital media buys, investments, and operations while developing processes to ensure digital investment success.
Role type
Senior IC investment operations manager
Builds
Digital media buying workflows, client billing processes, and reconciliation tools
Domain
Digital advertising and media buying
Required skills
Team management, process improvement, digital buying expertise, vendor relationship management, data integrity management, analytical skills, project management, critical thinking, Excel proficiency
Preferred skills
Knowledge of agency billing processes, experience with digital planning and buying, coaching and development experience
Technologies
Mediaocean–Prisma, Ad Servers, DSPs, Social Platforms, DMPs, Microsoft Office Suite
Responsibilities
Develop and improve processes to ensure data integrity and implement across the agency; Share ideas and solutions for pain points/problems in processes; Develop and implement processes to improve the work required for digital buying, client billing, and digital reconciliation; Maintain a strong understanding of the systems used such as Mediaocean–Prisma digital buying tool, Ad Servers/Verification, DSPs, Social Platforms, DMPs, and internal proprietary tools; Serve as an escalation point for teams to help troubleshoot operational issues; Determine and activate how to deliver necessary data to teams for various reporting purposes; Responsible for team management and development of Associates/Sr. Associates/Supervisors
Seniority
Senior, hands-on IC with management responsibilities
