Director, Program Management
Core
Lead cross-functional teams to deliver cross-channel marketing solutions and manage complex programs from planning through delivery for innovative technology brands.
Role type
Senior Director of Program Management
Builds
Integrated multi-track projects and multi-channel B2B campaigns (web, social media, webinars, events, video, podcasts)
Domain
Digital Marketing / Advertising Agency
Required skills
Strategic thinking, problem-solving, client leadership, project management, budget management, scope management, risk management, team leadership, cross-functional alignment, quality assurance
Preferred skills
Enterprise B2B marketing, waterfall and hybrid methodologies, Agile, long-form content production workflows
Technologies
Smartsheet, Workfront
Responsibilities
Structure and manage integrated, multi-track projects and/or programs of multiple projects; Manage multi-channel B2B campaigns from client brief through strategy development, content development, hand-off to production and post-campaign reporting; Provide purpose, direction and motivation to team; Clarify and communicate project objectives and success criteria; Create project management deliverables (project plans/schedules, status reports, deliverable trackers, production hand-off documents, risks & issues logs); Manage scope and develop and track integrated project plans; Project and/or program risks and issues tracking and management; Set quality and performance standards; Maintain project tracking, dashboards and information systems; Assess and manage project roadblocks and risks; Manage hand-offs to and cross-capability oversight and quality assurance with the production capability; Manage client relationships (expectations, communications, negotiations, escalation, feedback); Contribute to the ongoing development of the Program Management Discipline and community
Seniority
Director, strategic leadership and team management
