Abteilungsleitung (m/w/d) CRM & Objektmanagement
Core
Leading the international rollout and strategic development of Microsoft Dynamics CRM and establishing a central object management system for construction projects.
Role type
Department Head (CRM & Object Management)
Builds
International CRM system (Microsoft Dynamics) and central object management structures for raw and fit-out construction.
Domain
Construction supply industry + Enterprise Resource Planning (ERP/CRM)
Required skills
CRM system expertise (Microsoft Dynamics 365), cross-functional project leadership, process optimization, data quality management, strategic team building, analytical thinking, organizational skills.
Preferred skills
Degree in Business Administration, Industrial Engineering, or Business Informatics, experience in sales-oriented environments, change management expertise.
Responsibilities
Lead international implementation and optimization of Microsoft Dynamics CRM; define standards for processes and data quality; build and train a new team; establish structures for central object management; identify market and project potentials; collaborate with sales and order processing departments.
Seniority
Senior, Department Head