Serviceberater - Filiale Schwandorf (m/w/d)
Core
Central point of contact for private customers handling account inquiries, payments, and banking services at a local branch.
Role type
Retail banking advisor (IC)
Builds
Customer service interactions and account management for private clients
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Customer communication, account opening procedures, online banking support, sales campaign execution, multi-channel service delivery, digital tool proficiency
Responsibilities
Conduct standardized consultations for account opening and online banking, proactively contact customers to generate appointments, handle daily emails and online banking inquiries, support team sales campaigns